A Klenk Group Brand

260.223.3666


104 N 3rd St Decatur, IN 46733             +1.260.223.3666          info@majorapplianceservicecompany.com

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Here are a list of brands that we work on and carry parts for. 

We work on other brands as well. Submit us a service call form and we'll be glad to tell you if it's a unit we'd work on!

MASCo. goes by a flat rate pricing model that benefits all customers. Regardless of the brand, make or model our customer's diagnostic and labor rate never change per job. However, the parts do change per brand, make and model so those do have a variable price. You can click the blue box below to download a PDF file of what our rates are per repair.


We are a very new, small and modern company. Since there are only a few of us right now to service everyone in our market we stay BUSY. We might even be too busy to answer a phone call from you. Would you want a service technician taking phone calls while they repair your appliance? No. You'd want their full, undivided attention. 

We love technology! With that said we find that it's more productive and efficient to solve your appliance problems by scheduling your call via email. It's a faster way than missing your phone call, checking our voicemail and then calling you back. If you can help save us some time - we'll save you some money! You can save $5.00 off your bill by clicking the yellow box below and scheduling your call here on our website. 





How You Can Save Money

Our Diagnostic Rates and Times

LOCATIONMIN PRICEAVG. ARRIVAL TIME
ADAMS CO, IN
 (ENTIRE COUNTY)
Berne$49.99  
< 48 HOURS
Decatur
$49.99
< 48 HOURS
Geneva
$49.99
< 48 HOURS
Monroe
$49.99
< 48 HOURS
ALLEN CO, IN
(SOUTH ONLY)
Aboite (Near Homestead)$79.99< 96 HOURS
Hoagland$49.99
< 48 HOURS
New Haven$59.99
< 72 HOURS
Waynedale$59.99
< 72 HOURS
WELLS CO, IN

Bluffton$59.99
< 48 HOURS
Craigville
$59.99
< 48 HOURS
Markle
$59.99
< 48 HOURS
Ossian
$59.99
< 48 HOURS
MERCER CO, OH

Celina$79.99
< 96 HOURS
Coldwater
$79.99
< 96 HOURS
Rockford
$59.99
< 48 HOURS
St. Marys
$79.99
< 96 HOURS
VAN WERT CO, OH

Convoy
$59.99
< 48 HOURS
Ohio City (Wren Area)
$59.99
< 48 HOURS
Van Wert
$59.99
< 72 HOURS
Willshire$49.99
< 48 HOURS



We offer a comprehensive inspection of the unit and we give all our customers a report on buying a new appliance if it's cheaper to replace it than fix it! We want to create our customers value and not just show up for 10 minutes, look at your appliance and tell you "It's too old to fix. Just come buy a new one from us.". We don't even sell new appliances so our only motive is to help you! This allows you to get back to life and not dishes or laundry without breaking the bank. 

For our minimum price you get:

  • Includes the first hour of repair labor
  • Comprehensive diagnostics
  • A full service report that details any other repairs that can / should be done to avoid future calls
  • If your unit is beyond repair we give you our opinions of buying options
Yes, sometimes we may have to make a second trip out. Modern appliances can be very complex with all the electronic components that can go bad. If we do have to return for a second time there is a minimum $20.00 trip charge.

The Golden Rule: Treat Other People The Way You Want To Be Treated

We here at MASCo. we want to change the way the appliance service world works. We all know that appliances are becoming more like TVs everyday: disposable - it breaks and you buy a new one because most appliance repair places charge top dollar to just show up and knock on your door. But we have the right knowledge and pricing to repair most of your appliance issues quickly and for a fair price. We wont come right out and fix your issue without doing research and without the proper parts needed to make a repair. We wait at least 48 hours to come to your home so that we've done our research on the issue and to make sure we have potential parts to do the repair. That gives us the highest percentage chance of fixing your appliance the first time. Our diagnostic fee is due at time of service.



What Our Customers Get From Us

How Our Services Work